Revision 1 | Revision Date: September 14, 2026
Manufacturer: Rheonik Messtechnik GmbH
Distributor: GPI LLC, doing business as GPImeters.com
Source and scope. The manufacturer warranty below is reproduced from Section 9 of the General Terms and Conditions of Delivery and Payment of Rheonik Messtechnik GmbH, dated January 1, 2024. It applies subject to those complete manufacturer terms and any applicable Rheonik order documentation. GPI LLC is the distributor and does not expand, alter, or independently provide this manufacturer warranty.
Manufacturer Warranty Terms
9.1. We warrant that under normal use and service our products will function in accordance with the current product specifications if installed and operated in accordance with the accompanying installation manuals; but the Customer is solely responsible for determining the suitability of the products for the customer’s use. The Customer shall examine the goods immediately after receipt with responsible care; defects discovered shall be reported to us within a preclusive period of 2 weeks in writing. Not recognizable defects shall be reported in writing to us within 2 weeks after discovery.
9.2. In case of a justified immediate notification of defects, a warranty will be granted either by repairing the goods (rectification of defects) or replacement of default parts (subsequent delivery). Instead we shall also be entitled to compensate the decrease in value when obeying the interest of the Customer appropriately.
9.3. In case we does not comply to rectify defects or to replace defective parts or the rectification or replacement fail, the Customer shall be entitled to reduce the remuneration or, at his option, to rescind the contract.
9.4. As regards spare parts, parts being subject to wear and tear or parts being designated to become a part of or to be converted into other products, the Customer is committed to examine such parts and give notification of defects within the time period set for in para. 1. With regard to defects which could have been noticed before installation or conversion, any warranty claims are excluded after installation and conversion.
9.5. In case the Customer requests examination of the delivered goods by us and alleges a defect for which we would be responsible according to para. 2 above, the Customer shall be committed to bear the associated costs in case it turns out that the delivered goods are free from such defect.
9.6. Other or further claims of the Customer based on defects including claims for damages, also with respect to consequential damages, are excluded unless otherwise expressly set forth in these Standard Terms and Conditions of Sale and Delivery. The disclaimer shall not apply in the case of injury to life, limb or health and in the case of violation of a material contractual obligation (cardinal obligation), whereby, however, in the case of violation of a cardinal obligation due to slight negligence, our liability shall be limited to such loss or damage foreseeable and typical for this type of contract, which shall in no way include indirect losses (e.g. loss of profit). In case of non-compliance with a guarantee, which has to be expressly designated and confirmed in the order confirmation as guarantee, claims for damages can only be enforced, if it was intended that the guarantee given to the Customer should apply precisely to damage of the kind that has occurred.
9.7. Our is expired, if the goods delivered have been dismantled by a third party or altered by the incorporation of parts produced elsewhere and the cause of the damages is connected with such alterations. Our liability is also expired, if the Customer does not duly observe our instruction for handling the goods (installation & operation instructions).
9.8. The warranty period shall last for a period of 12 month after passing the risk.
Warranty Assistance Through GPI LLC
Customers who purchased a Rheonik product from GPI LLC should contact GPI before returning any product. GPI will coordinate the request with the manufacturer as appropriate. Manufacturer authorization, inspection, documentation, and return instructions may be required before warranty service, repair, replacement, credit, or other relief is available.
GPI LLC, dba GPImeters.com
21 Gail Court
Sparta, New Jersey 07871
Email: sales@gpimeters.com
Telephone: 888-722-3569